This privacy notice sets out how we handle your personal information when you register on
Please read this notice carefully before you register and access our services, and check back regularly
to review updated versions on this page to ensure that you stay aware of what information we collect,
how we use it and how we might share it.
1. Who are we?
We are Hash Network Limited ("we", “us”, “our”), a Hong Kong limited
Our registered office is 17 bonham trade ctr 50 bonham strand, Hong Kong
2. What information do we collect from you, and why?
When you register an account with the www.hashcard.io website we collect:
- your name
- your date of birth
- your contact details such as your home address, email address and telephone number
- Digital identifying information sent by your mobile, computer or access device including but not
limited to IP address and web log information.
- blockchain identifiers, such as blockchain addresses and public keys.
- your public key for any Hash tokens, that will be used to verified your identity
- your government issued identity documents such as a passport or driving licence and audio/visual
recording of an interview with you
- your password - we will encrypt it before storing it
We may also ask you for other information or documents such as biometric information, proof of address
and/or information about your finances/financial arrangements, either to verify your identify or to
comply with our anti-money laundering obligations.
We use this information to:
to carry out our obligations arising from any contracts entered into between you and us and to
provide you with the information, products and services that you request from us
To ensure accuracy and completeness of data collected as required by regulation.
make sure that you are a real person and that you are who you say you are, including by verifying it
with data verification/credit reference agencies. This check leaves a footprint on your credit file
which will reference an identity check by us, but will not affect your credit score. If we are not
able to verify your identity, then we will not be able to register your public key, or maintain that
comply with our legal or regulatory obligations, including to (1) make sure that you are not
exchanging money or assets that were obtained unlawfully for money or other assets that are ‘clean’
(i.e. money laundering), or (2) funding terrorism or other criminal activity. If we have suspicions
about your source of funds, then we will not be able to register your public key, or maintain that
communicate with you about our goods and services
provide you with information about other goods and services we offer that are similar to those that
you have already purchased or enquired about
provide you with information about goods or services we feel may interest you
notify you about changes to our service
ensure that content from our website is presented in the most effective manner for you and for your
to assess, maintain, upgrade and improve our products and services
to carry out education and training programs for our staff
to manage and resolve any legal or commercial complaints or issues
When you use our website and/or access or use any of the Services that we provide through the
www.hashcard.io, we automatically collect:
technical information, including the Internet protocol (IP) address used to connect your computer to
the Internet, your login information, browser type and version, time zone setting, browser plug-in
types and versions, operating system and platform
information about your visit, including the full Uniform Resource Locators (URL), clickstream to,
through and from our site (including date and time), page response times, download errors, length of
visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs),
methods used to browse away from the page, and any phone number used to call our customer service
We use this information to:
administer our website, the Services that we provide in connection with the www.hashcard.io and for
internal operations, including troubleshooting, data analysis, testing, research, statistical and
improve our website and the Services that we provide in connection with thewww.hashcard.io to ensure
that content is presented in the most effective manner for you and for your computer
to keep our website and the Services that we provide in connection with the Www.hashcard.io safe and
We use this information by:
combining it with information you give to us and information we collect about you for the purposes
set out above.
Who do we share your personal information with?
our staff who need the information to perform their duties
other businesses, suppliers and sub-contractors who have a contract with us to provide us with
services. Those suppliers include credit reference/data verification agencies and forensic AML
analytics service providers
appropriate authorities if we suspect that a registration involves any form of criminality,
including identity theft or money laundering
fraud prevention agencies if we determine that there has been fraud which meets the reporting
law enforcement or other official authority if we think it is the right thing to do, or we receive a
court order requiring us to disclose it
another business if we buy/sell any business or assets from/to them, or are otherwise combined with
that business (including during any negotiations with them)
third parties if we are under a duty to disclose or share your personal information with them in
other agreements; or to protect the rights, property, or safety of us, registered token holders, or
others. This includes exchanging information with other companies and organisations for the purposes
of fraud protection and credit risk reduction
advertisers and advertising networks that require the information to select and serve relevant
adverts to you and others. We do not disclose information about identifiable individuals to our
advertisers, but we will provide them with aggregate information about our users (for example, we
may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We
may also use such aggregate information to help advertisers reach the kind of audience they want to
target (for example, women in a particular geographic area). We may make use of the personal data we
have collected from you to enable us to comply with our advertisers' wishes by displaying their
advertisement to that target audience
analytics and search engine providers that assist us in the improvement and optimisation of our
Where do we keep your personal information?
We will send your personal information to, and store it in, countries outside the of Hong Kong. If we
send your personal information to other countries which are outside of Hong Kong, We ensure that the
countries have equivalent standard of protection as that under PDPA or that third party contractors are
held to the same standard by contract.
By seeking to register your public key for Hash tokens with us, you agree to us sending your personal
information to, and processing it outside of Hong Kong
Data security is of great importance to us, and to protect your data. We have put in place suitable
physical, electronic and managerial procedures to safeguard and secure data collected through our site.
What are your rights?
You have the right to
ask us to stop using your personal data, including for marketing purposes
access information we hold about you
ask us to correct information we hold about you that is inaccurate
ask us to delete information we hold about you
If you withdraw your consent to use your information we will no longer be able to provide services. We will
cease collecting, using or disclosing your information unless required to do so by law.
If you want to exercise these rights, or have any questions, comments or other requests regarding this
privacy notice, please write to us. [email protected]
with a good experience when you browse our website and also allows us to improve our site. For detailed